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Wi-Fi Has Beat out IFE Onboard

Last week, Delta, the most expansive installer of wi-fi enabled planes in the United States, announced it would add onboard wi-fi to 223 Regional Jets configured in a two class configuration. This...

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Are Flight Amenities Returning?

On Thursday, Delta announced they were increasing first class seating by thirteen percent as part of its program to retrofit and upgrade aircraft interiors. This follows their adding of first class...

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Are the Travel dotComs on their way out?

It was over ten years ago that online ticket purchases were in their infancy. We remember ordering tickets from these new online travel agents and having the tickets mailed to us, even a few years into...

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Converting the Unbelievers: Delta Air Lines and Customer Service

Scott McCartney over at the Wall Street Journal's Middle Seat column reported that Delta is sending 11,000 customer service agents to 'charm school'. Some of the key points that they seem to be...

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Delta Grows at LaGuardia

In August of 2009, US Airways announced it would be selling LaGuardia out to Delta Air Lines in exchange for greater power at Washington-National Airport. Two years later, after selling off some of the...

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Man Who Subdued Underwear Bomber Wants Millions

We just can’t believe this… A New York man has named Delta Air Lines and Air France-KLM in a suit that also names Umar Farouk Abdulmutallab, the Underwear Bomber, as a co-defendant. The man,...

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Are Airlines At Fault for Letting Terrorists Onboard?

As we mentioned previously, Theophilius Maranga a lawyer from Fishkill, NY, is suing Delta Airlines and Air France-KLM for ten million dollars in damages for not properly compensating him after they...

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Airline Food Gets Even Worse With Addition Of Sewing Needles

  Airline food has a deservedly bad reputation, though as meals are decreasingly available, some travelers may be pining for the old lump of mystery meat in bland sauce. Passengers on Delta flights out...

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Comair to Cease Operations

  It is always sad when we lose another airline.   Delta will shut down its subsidiary Comair as of September 30th. The writing has been on the wall for a long while. Comair primarily operates 50-seat...

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New Interline Baggage Rules Make Sense

Earlier this month, Janice Hough at Consumer Traveler wrotethat coming anti-consumer “interline” baggage rules were worse than baggage fees. With all respect to Ms. Hough, who is a travel agent, in...

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Seat Selection is Now a Paid Option at Delta

Following JetBlue giving up on a free checked bag, Delta Airlines has decided to ‘redefine‘ their cabin, effective March 1, 2015. “Delta will offer best-in-class options for each of its customer...

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